FAQ

The questions,
answered properly.

Short answers, no hedging. If yours is not here, call (860) 760-8224 and ask the agent — it will tell you when it does not know.

01

What is Logic Impact AI?

The automation division of Logic Impact Group, based in East Hartford, Connecticut. We build agents — small pieces of software that do one job inside one business — on the systems that business already runs.

02

What is an agent, in plain terms?

A piece of software that does a whole job on its own: it starts on a schedule or a trigger, reads what it needs, does the work, and writes back where it is allowed. A chatbot answers a question. An agent finishes the task. That difference is the entire business.

03

How much does it cost?

We quote a job, not a package, and only after the audit — because the honest answer depends on what the job touches. Security plans are the one exception: those numbers are published on the security page. Anyone who quotes you a number before understanding your operation is guessing.

04

Can AI answer my phone calls?

Yes — ours does. Call (860) 760-8224 and you will speak to Leo, the agent that answers this business. It qualifies, captures details, and routes. What it will not do is pretend to be a person; if you ask, it tells you.

05

How fast can this go live?

The audit takes thirty minutes. A first agent is typically running in days rather than months, because it is built on tools you already own — there is no migration to schedule. The scope of the job is what sets the timeline, not our queue.

06

Does it replace my phone system, CRM, or staff?

No. It sits on top of what you already run and removes the part of the work that has no decision in it — retyping, chasing, reconciling, remembering. The judgement stays with your people. In our own operation, the agents do not send anything without a person approving it.

07

What can you connect to?

Most systems a business already pays for: mailboxes, calendars, CRMs, spreadsheets, accounting, scheduling, and public portals that have no API at all. If a person can log in and read it, it is usually reachable. If something is genuinely out of reach, we say so before you pay.

08

How is this different from just using ChatGPT?

ChatGPT is something a person opens and uses. An agent runs whether anyone remembers it or not, in the background, against your real systems, with permission boundaries and an audit trail. The value is in the running, not the prompting.

09

What if it does not work?

Then you should know that before you spend. That is what the audit is for — we have told people not to build, and meant it. Every figure we publish is labelled MEASURED or MODELLED. If we cannot label a number, we do not print it.

10

Do you work outside Connecticut?

Yes. Most of the work is remote and runs against systems, not locations. We are on site across Connecticut and New England, and we work with clients across the country.

11

What industries do you serve?

Commercial real estate and property management, professional services, healthcare practices, contractors and trades, fitness and retail — though the job is usually the same one wearing a different uniform: the inbox, the deadline, the document, the record, the report.

12

Where are you located?

87 Church St, East Hartford, Connecticut 06108. Phone (860) 760-8224, email [email protected].

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